Everything your marketing and legal team needs to know about how QROMO delivers rewards to consumers, how the wallet system works, and what your brand is and isn't responsible for.
Talk to the QROMO TeamWhen a brand partners with QROMO, there are no voucher codes to manage, no cashback platforms to integrate with, and no manual fulfilment. Here is the full flow from start to finish.
Your brand defines a reward amount per scan and a total campaign budget. QROMO's treasury holds digital rewards ready for instant distribution. You pay for actual engagement, not impressions, not clicks, not potential reach.
You receive a unique QR code tied to your campaign. Place it on product packaging, shelf displays, receipts, event screens, or anywhere your audience will see it. No technical integration required on your side.
A consumer opens the QROMO app, free to download and no purchase required, points their camera at the QR code, and scans. The app instantly verifies the campaign and confirms eligibility. The entire interaction takes under five seconds.
QROMO's treasury sends the reward amount directly to that consumer's personal, non-custodial wallet. The transfer is instant and verifiable. There is no delay, no point-collection period, and no minimum threshold to withdraw.
If the consumer wishes, they can convert their reward to local currency and withdraw to their bank account directly from the QROMO app, via our regulated off-ramp partner. This step is entirely optional and the consumer's own decision.
The most common question from brand legal teams is: "Does QROMO hold consumers' money?" The answer is no. Each user's rewards sit in their own dedicated wallet address, not in a pooled QROMO account.
When a consumer creates a QROMO account, we provision a dedicated Solana wallet address for them — completely separate from QROMO's campaign treasury. Every user has a unique wallet address that is theirs alone.
The moment a consumer wins, QROMO's treasury sends the exact prize amount directly to that consumer's personal wallet address. The transfer is on-chain and verifiable within seconds. There is no pooling delay or batch processing.
Each consumer generates their Solana keypair on-device. QROMO stores only the public address — never the private key. There is no third-party custody provider involved. QROMO cannot move a consumer's funds without their explicit withdrawal request.
When a consumer withdraws, QROMO's treasury hot wallet sends the exact amount to their chosen destination address. The ledger balance (settled prizes minus prior withdrawals) is the authoritative source of truth, backed by on-chain transaction signatures.
users.wallet_address (public key). No third-party custody provider.POST /api/scan → win detected → treasury hot wallet sends SOL to users.wallet_address via @solana/web3.js SystemProgram.transfer. TX signature stored in scans.tx_signature for auditability.POST /api/wallet/withdraw → treasury hot wallet sends SOL to the user's chosen destination address. Ledger debit recorded; on-chain TX signature returned.QROMO is engagement infrastructure, not a financial product. Here is how that translates into practical terms for your brand.
Your brand is not holding, managing, or controlling any consumer funds at any point. Rewards flow from QROMO's treasury directly to the consumer's self-owned wallet. Your brand's role is limited to funding the campaign budget with QROMO, equivalent to paying a marketing agency for a promotion.
QROMO campaigns require no purchase or payment to participate. Participation is free to any user with the app. Under EU and most international frameworks, this classification removes the product from gambling regulation. Our Terms of Service set this out explicitly, and QROMO OÜ is registered in Estonia (EU).
Every reward transaction is permanently recorded and independently verifiable. Your brand can audit exactly how many rewards were distributed, when, and to which accounts, without relying on QROMO's reporting alone. This is a level of transparency that no traditional loyalty or cashback platform can match.
QROMO OÜ acts as the data controller for consumer personal data. Your brand receives aggregated campaign analytics (scan counts, timing, geographic distribution), not raw consumer PII. Our Privacy Policy is publicly available and GDPR-compliant under Estonian law.
This is a structural feature, not a policy choice. The QROMO app is free to download and free to use. Consumers do not spend money to scan your QR code. This is stated clearly in the consumer-facing Terms of Service and in every campaign flow.
Tell us about your brand and we'll get back to you within one business day to discuss campaign setup, pricing, and how to get your QR code placed on product in as little as 48 hours.
Book a 30-min Demo →Prefer email? Reach us directly at team@qromo.xyz · Terms of Service