QROMO is operated by QROMO OÜ, a private limited company registered in the Republic of Estonia (registry code available on request). Our registered address and contact details are provided in Section 16.
QROMO provides a mobile application and supporting infrastructure that enables brands and businesses ("Brands") to run QR-code-based engagement campaigns and distribute cryptocurrency rewards to participating consumers ("Users"). QROMO acts exclusively as an engagement infrastructure provider — we are not a gambling operator, a lottery organiser, or a financial services provider.
By downloading the QROMO app, accessing our website at qromo.xyz, or participating in any campaign, you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree to these Terms, please do not use the Service.
QROMO reserves the right to refuse access or terminate accounts where eligibility conditions are not met.
The QROMO platform enables:
QROMO does not set reward amounts, pool sizes, or campaign mechanics — these are entirely defined by the Brand running the campaign.
Where a Brand's QR code is placed on a product, the purchase of that product is not a condition of participation — the QR code is accessible to anyone who can physically scan it. QROMO does not receive any revenue from consumer purchases.
You register using your mobile phone number. Authentication is performed via a one-time passcode (OTP) sent by SMS. You may optionally enable biometric login (Face ID / fingerprint) for subsequent sign-ins.
You are solely responsible for maintaining the confidentiality of your device and biometric credentials. QROMO will not be liable for any loss resulting from unauthorised access to your account caused by your failure to secure your device.
You may hold only one account. Creating multiple accounts to gain unfair advantage in campaigns is prohibited and may result in permanent termination.
QROMO generates a non-custodial Solana wallet for you within the app. This means:
Rewards are distributed on-chain to your wallet address. Once distributed, they are yours. QROMO has no ability to reverse or recall on-chain transactions.
You may withdraw your balance to any external Solana wallet address or, where available, to a bank account via supported fiat off-ramp providers. Withdrawals are subject to network fees and minimum thresholds set in the app.
Each campaign is governed by the Brand's campaign rules, which are displayed at the time of scanning. Reward mechanics may include:
The campaign type and odds (where applicable) are disclosed before participation. QROMO is not responsible for the accuracy of campaign descriptions provided by Brands, but takes reasonable steps to verify campaign configurations.
QROMO reserves the right to cancel or modify a campaign if it detects fraudulent activity, technical errors, or legal compliance concerns. In such cases, participants will be notified and any distributed rewards will not be recalled.
You agree not to:
Violation of these prohibitions may result in immediate account termination and forfeiture of any pending rewards.
All content, software, trademarks, logos, and other intellectual property on the QROMO platform are owned by QROMO OÜ or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the app for personal, non-commercial purposes in accordance with these Terms.
Campaign content, brand assets, and QR codes belong to the respective Brands and may not be reproduced without their permission.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. QROMO does not warrant that:
Cryptocurrency markets are volatile. QROMO makes no representations regarding the future value of any reward paid in cryptocurrency.
To the fullest extent permitted by applicable law, QROMO OÜ and its directors, employees, and affiliates shall not be liable for:
Where liability cannot be excluded by law, QROMO's total liability to you for any claim shall not exceed €100 or the total value of rewards you received in the 12 months preceding the claim, whichever is greater.
You agree to indemnify and hold harmless QROMO OÜ and its officers, directors, employees, and agents from any claims, damages, liabilities, and costs (including legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
QROMO may update these Terms from time to time. Material changes will be notified via in-app notification or email at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you disagree with any changes, you may close your account at any time.
These Terms are governed by and construed in accordance with the laws of the Republic of Estonia and applicable European Union law, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to the courts of Estonia, with Tartu County Court having initial jurisdiction for claims within its competence, or the Tallinn Administrative Court for administrative matters.
Consumer users in the European Union retain the right to bring claims before courts in their country of residence pursuant to EU consumer protection law, and may use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
For questions, complaints, or legal notices, please contact us at:
We aim to respond to all formal enquiries within 10 business days.